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 Post subject: paypal
PostPosted: Mon Feb 04, 2008 12:36 am 
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Joined: Tue Aug 07, 2007 7:16 pm
Posts: 12
Location: Melbourne
I have flat rate postage of $7.50 which is added no problems.
then when customer selects payal & is taken to the p/pal site another $20 is being added for delivery...
what's happening ???
thanks
karen
www.kazmoskreations.com.au


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 Post subject:
PostPosted: Mon Feb 04, 2008 1:58 pm 
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Site Admin

Joined: Wed May 31, 2006 11:22 pm
Posts: 745
We'll look at this. In the meantime, can you give us more details, such as products ordered, customer delivery state/suburb, etc?


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 Post subject:
PostPosted: Mon Feb 04, 2008 3:55 pm 
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Joined: Tue Aug 07, 2007 7:16 pm
Posts: 12
Location: Melbourne
suburb & state -
busselton,WA 6280

products ordered -
scor-pal
giga scallop punch
hippy chick brads
maya road tin
pastel g/grain ribbon
primary grosgrain ribbon
total = $133.75 + delivery $7.50 = $141.25

but when paypal site opens total is $161.25
thanks
karen


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 Post subject:
PostPosted: Mon Feb 04, 2008 9:56 pm 
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Site Admin

Joined: Wed May 31, 2006 11:22 pm
Posts: 745
We only send $141.25 t paypal.

I belive yu have configured Paypal to use it's postage calculation - which you should not do.

please logon to your palpal account -> profiles -> Postage Calculations, remove any setting there because you have calculated the postage on your website and should not ask paypal to do it again.

If you think that's not the case, please let us know.


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